4/28/2021

[Restored] Notice of an Imaging Edge system failure

Imaging Edge was temporarily out of service to some customers during the following period of time.

The following functions were not available:

- Sign-in to Transfer & Tagging add-on

- Sign-in to Visual Story*

- Sign-in to Imaging Edge Mobile

[Period]

April 22 4:00am - April 30 11:00am (UTC)

April 21 21:00pm - April 30 4:00am (PDT)

April 22 13:00am - April 30 20:00pm (JST)

The services are now recovered and you can use them normally.

We apologize for any inconvenience caused.

* Visual Story is a service provided only in the United States.